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Microsoft 365 support in Perth

Set up properly the first time.

Plenty of Microsoft 365 setups were rushed in and never revisited: default security, licences nobody uses, files scattered across personal OneDrives. We tidy it up, lock it down and keep it that way.

Book a free 365 review Call an engineer
  • MFA On every account, with risky sign-ins blocked
  • Right-sized Licences matched to real people and roles
  • 0% Offshored. Your tenant managed from Perth
ISO/IEC 27001:2022 certified by BSI, certificate IS 840964

ISO/IEC 27001:2022 certified by BSI Check BSI's register for certificate IS 840964

A laptop showing a sign-in screen on an office desk, with a river view behind it.
Example tenant review 3 fixes found
Unused licences
4 to remove
Legacy sign-in
Blocked
External sharing
Restricted
Admin accounts
MFA on

Common Microsoft 365 problems we fix

Same tenant. Very different result.

Microsoft 365 isn’t set-and-forget. Pick a situation and see what active management changes.

Someone signs into a partner’s account from overseas.

Set and forget

  1. Nobody’s alertedDefault settings, nobody watching.
  2. Mail rules createdInvoices quietly forwarded out.
  3. A client spots itA fake invoice gets paid.
  4. Clean-up after the factPassword reset. Damage done.

Found out from a client.

Managed by CCP

  1. Blocked at sign-inConditional access stops logins from unexpected places.
  2. Alert raisedThe attempt is flagged and the account checked.
  3. Rules checkedMailbox forwarding and app consents reviewed.
  4. You’re toldA plain-English note on what happened.

Stopped before it started.

It’s time to retire the old file server.

Set and forget

  1. Big-bang weekendEverything moved at once.
  2. Permissions brokenMonday: staff can’t find files, or can see too much.
  3. Links deadShortcuts and document links point nowhere.
  4. Old server stays on“Just in case”, for years.

Migrated, sort of.

Managed by CCP

  1. Mapped firstFolders, permissions and owners agreed before anything moves.
  2. Staged migrationTeam by team, with a rollback plan.
  3. Staff shown aroundShort sessions on finding files in Teams and SharePoint.
  4. Old server retiredWiped securely and decommissioned.

Moved. Nobody lost a file.

The Microsoft bill keeps climbing and nobody knows why.

Set and forget

  1. Auto-renewedLicences for staff who left last year.
  2. Wrong plansPremium where basic would do, or the reverse.
  3. Features unusedPaying for security tools never switched on.
  4. Bill growsEvery renewal.

Paying for shelfware.

Managed by CCP

  1. Licence auditEvery licence matched to a real person.
  2. Right plan per personThe security features you need, without paying twice.
  3. Features switched onUse what you already pay for.
  4. Reviewed regularlyAt every face-to-face review.

Pay for what you use.

A staff member leaves with access to client files.

Set and forget

  1. Account left activeNobody told IT.
  2. Files in personal OneDriveClient work only they could see.
  3. Shared links still liveExternal shares stay open.
  4. Access lingersWeeks after they’ve gone.

Access walks out the door.

Managed by CCP

  1. Blocked on their last daySign-ins stopped, sessions revoked, devices wiped.
  2. Files handed overOneDrive content moved to their manager.
  3. Links reviewedExternal shares checked and closed.
  4. Mailbox keptConverted to a shared mailbox, with no licence needed.

Clean exit. Nothing lost.

Improving your Microsoft Secure Score

From 40% to 96%, on the licences you already have.

Secure Score is Microsoft’s own measure of how well your tenant is protected. This is the typical path for a new client: a journey, not a sprint.

Microsoft 365 Secure Score

  1. When you come to us

    • Mostly Microsoft defaults

  2. First 3 months · Onboarding

    • Our security standards on
    • Devices enrolled in Intune

  3. After 12 months

    • All recommendations in
    • No enterprise licensing

Typical results across CCP-managed tenants. Secure Score counts the recommendations you have applied against the ones available to you, and what is available changes with your licence tier. Check yours at Microsoft Secure Score.

Microsoft 365 migration services

Done in the right order, so staff keep working.

Planned around how your team works, moved in stages outside business hours, and finished properly, including switching the old system off. Every migration is quoted up front, in writing.

An old tower file server on a trolley in an office corridor, cables coiled on top, ready to be retired after a cloud migration.

  • File server to SharePoint & Teams

    Folder structures and permissions redesigned around your teams, not copied blindly.

  • Exchange to Exchange Online

    Mailboxes, calendars and shared mailboxes moved without losing history.

  • Google Workspace to Microsoft 365

    Mail, Drive and calendars brought across, with staff shown the new tools.

  • Tenant-to-tenant

    Mergers, acquisitions and demergers. Two organisations combined, or one split cleanly.

  • Servers to Azure

    Where it makes sense for you. Not every business needs it, and we’ll say so.

  • Phones alongside Teams

    Our cloud phone system syncs your status with Teams, so calls stop while you’re in a meeting.

What managed Microsoft 365 includes

Everything Microsoft sells you, actually switched on.

Included in every managed IT plan. Projects like migrations are quoted up front, in writing.

  • Tenant security hardening

    Multi-factor authentication, conditional access, legacy sign-in blocked and admin roles locked down.

  • Licensing management

    The right licence for each person. Unused licences removed.

  • Email security

    SPF, DKIM and DMARC, so nobody can send email as your domain.

  • Teams & SharePoint structure

    Sites and permissions set up to our standard, around how your business works.

  • Device management

    Laptops and phones enrolled with Intune, with apps, patches and policies deployed.

  • Starters & leavers

    Accounts created and removed properly, on the day.

  • Secure Score tracking

    Microsoft’s own security score tracked and improved over time.

  • Sharing controls

    External sharing limited to what your clients and partners need.

  • Password manager

    Signs in with your Microsoft 365 account, with dark-web monitoring.

  • We deal with Microsoft

    Support cases, billing questions and outages. We make the call.

  • Features switched on

    The security tools in your licences, turned on rather than left idle.

  • Microsoft 365 needs its own backup

    Microsoft keeps the service up. Protecting your data is on you.

    See backup & recovery

What clients say about our Microsoft 365 advice

Straight advice, even when it means spending less.

“Lee is professional, direct and knows what he is doing! He gives honest feedback and suggestions.”

MA Mary Argese · Google review

How a Microsoft 365 tenant review works

A tidier, safer tenant in weeks, not months.

We start with a read-only review, so nothing changes until you’ve seen the findings.

  1. Step 1 · Free

    Tenant review

    A read-only look at your security settings, licences and sharing.

  2. Step 2 · Within a week

    Findings and a fixed quote

    What’s risky, what’s wasted and what to fix first.

  3. Step 3 · Ongoing

    Harden, tidy, maintain

    Changes made outside hours, then kept under review.

Microsoft 365 questions

Straight answers.

Or skip the reading: call (08) 9467 2269 and ask an engineer.
Can you take over our existing Microsoft 365 setup?
Yes. You add us as your partner of record, we review the setup and fix issues without disrupting staff. Your data stays exactly where it is.
Will a migration interrupt our work?
We migrate in stages, usually outside business hours, with a rollback plan. Staff get a short walkthrough before and after.
Which Microsoft 365 plan do we need?
Our management standard is built on Microsoft 365 Business Premium. It includes the security features most firms need, such as Intune and conditional access. Each user needs Business Premium, or an equivalent feature set we’ve agreed with you.
Can you help with Google Workspace?
We can migrate you from Google Workspace to Microsoft 365, and we’ll compare the two with you first. Our managed plans are built on Microsoft 365.
Do you work with Azure too?
Yes. Where it makes sense, we plan and move servers to Azure as a quoted project. Not every business needs it, and we’ll tell you if you don’t.

Get more out of what you already pay for.

Book a free Microsoft 365 review. We’ll check your security settings, licences and sharing, and tell you what to fix first. It’s yours to keep either way.

Or call (08) 9467 2269

What’s bugging you
Staff

A Perth engineer, not a salesperson, replies within one business day.

We hold ISO/IEC 27001:2022 certification from BSI, certificate IS 840964.

Call an engineer Free 365 review