You said · We had a breach or close call
Industry · Mining services and technology
A breach or close call just happened.
The invoice redirection fraud hit on a Tuesday. The phishing link clicked by a site engineer on Wednesday. The first hour determines whether you are managing a nuisance or a catastrophic failure. Mining services firms face immediate pressure from principal contractors. BHP, Rio Tinto, and FMG demand proof of containment and a plan to stop the repeat. You need to act now, not next quarter.
What this usually looks like
What a security incident looks like for mining services firms.
You handle sensitive geospatial data, engineering designs, and environmental audit reports. A data leak or ransomware event stops field operations. Drone fleets go offline. Survey teams cannot access the cloud storage holding critical project files. The business halts while you try to figure out what was taken.
The principal contractors are watching. Their security packs require mandatory ransomware reporting and strict incident response timelines. If you cannot prove your identity posture was sound or that your backups are restorable, you lose the contract. The auditor will ask for evidence, not excuses.
Remote site connectivity adds complexity. Managed LTE or 5G links are the lifeline for your teams. If those credentials are compromised, the attacker has a direct pipe into your operational network. Patching gaps on endpoint devices become obvious vulnerabilities when someone is actively looking for them.
Where we'd start
Where we start after the incident.
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Step 01
Contain and assess immediately
We isolate the affected endpoints and revoke compromised credentials within hours. We review the logs to determine the scope of the breach. This includes checking for lateral movement across the managed LTE links and verifying if geospatial data was exfiltrated. We give you a clear picture of what happened and what is still accessible.
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Step 02
Restore operations securely
We rebuild the compromised systems using clean images from verified backups. We enforce Multi-Factor Authentication on all remote access points. We patch the vulnerabilities that allowed the initial entry. The goal is to get your survey teams and engineers back to work with a hardened environment that resists the same attack vector.
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Step 03
Prove compliance to your principals
We document the incident and the response for your cyber insurance and contractor audits. We align your posture with Essential Eight maturity levels. We provide the evidence BHP, Rio, and FMG require to show you have fixed the root cause. This turns a security failure into a demonstration of professional recovery.
CCP's security floor
Every CCP client is covered by the Client Security Baseline.
The CSBO is our contractual security floor. MFA on everything that matters. Application control. Vulnerability management. Backups restored, not just scheduled. Account offboarding the same day someone leaves. Password management staff will adopt. Annual awareness training.
If you won't do the basics, we'd rather decline than take responsibility for an incident you chose to ignore.
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Multi-factor authentication
Phish-resistant MFA on everything that matters.
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Application control
Allowlisted applications. Nothing else runs.
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Vulnerability management
Known vulnerabilities remediated inside thirty days.
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Tested backups
Backups that have actually been restored, not just scheduled.
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Same-day offboarding
Account access cut the day someone leaves the business.
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Password management
A password manager your staff will actually use.
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Awareness training
Annual cybersecurity training. No one opts out.
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The full baseline
Eleven controls in total. Seven shown here. See what's included in Managed IT Complete.
Track record
Twenty years in. A hundred-plus clients. The numbers are load-bearing.
- Years in business
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- Loved clients
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- Aussie techs
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Our clients measure their tenure with us in years, not renewals. When they do have to leave (almost always because they've been acquired), they're sad about it. That's the metric that matters.
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The qualifier
Let's see if we're a fit.
Seven questions, one moment of your time. We'd rather tell you now than three months in.