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You said ·  Current provider isn't cutting it

Industry ·  Construction and engineering

Your current IT provider is costing you prime contracts.

You did not lose the Lendlease or Multiplex prequalification because your technical skills are weak. You lost it because your IT provider gave you vague answers when the security questionnaire arrived. Slow ticket resolution means site downtime. Offshore helpdesks do not know your Procore or Jobpac environments. Opaque invoices hide the fact that you are paying for access, not outcomes.

What this usually looks like

What a failing IT provider looks like in construction.

The site team cannot connect to the cloud tools. The head office is blind to the patching status. When the ransomware reporting deadline hits, you have no documented incident response plan. The current provider treats your construction stack as a generic Windows environment. They do not understand the mobile workforce or the connectivity constraints on remote sites.

You are stuck in a cycle of reactive fixes. The provider upsells hardware you do not need while ignoring the Essential Eight controls your principals require. The invoices are confusing. The tickets take days to close. The risk of a cyber incident is rising because the basics are not managed.

This is not a technology problem. It is a vendor problem. You need a provider who understands the construction sector. You need local support that answers the phone. You need a partner who takes responsibility for your security posture and your operational continuity.

Where we'd start

How we replace your current provider.

  1. Step 01

    Audit and remove the old provider

    We map your current estate and identify the gaps. We disconnect the old provider from your critical systems. We ensure no data is lost during the transition. We document the current state so you know exactly what you are paying for and what is missing. This step is about clarity and control.

  2. Step 02

    Implement Essential Eight ML1

    We deploy MFA on all remote access and administrative accounts. We enforce application control and patching schedules. We configure EDR on all endpoints. We align your posture to the Essential Eight ML1 baseline. This meets the security pack requirements for major principals like CPB and John Holland. We provide the self-attestation evidence.

  3. Step 03

    Secure the construction tech stack

    We harden your Procore, Aconex, and Autodesk environments. We secure the mobile workforce with secure access gateways. We ensure WHS record retention meets regulatory standards. We provide local support that understands your site operations. You get a single point of contact who knows your business.

CCP's security floor

Every CCP client is covered by the Client Security Baseline.

The CSBO is our contractual security floor. MFA on everything that matters. Application control. Vulnerability management. Backups restored, not just scheduled. Account offboarding the same day someone leaves. Password management staff will adopt. Annual awareness training.

If you won't do the basics, we'd rather decline than take responsibility for an incident you chose to ignore.

  • Multi-factor authentication

    Phish-resistant MFA on everything that matters.

  • Application control

    Allowlisted applications. Nothing else runs.

  • Vulnerability management

    Known vulnerabilities remediated inside thirty days.

  • Tested backups

    Backups that have actually been restored, not just scheduled.

  • Same-day offboarding

    Account access cut the day someone leaves the business.

  • Password management

    A password manager your staff will actually use.

  • Awareness training

    Annual cybersecurity training. No one opts out.

  • The full baseline

    Eleven controls in total. Seven shown here. See what's included in Managed IT Complete.

Track record

Twenty years in. A hundred-plus clients. The numbers are load-bearing.

Years in business
0+
Loved clients
0+
Aussie techs
0%

4.8 average · 46 reviews on Google

“The new investors are making us offshore IT. It sucks. You guys were perfect. I don't want to change.”
Paraphrased. A client forced to leave after an acquisition.

Our clients measure their tenure with us in years, not renewals. When they do have to leave (almost always because they've been acquired), they're sad about it. That's the metric that matters.

“Night and day working with CCP. They came in from day one, spent the time to ensure everything was set up and secure properly, and now everything just works. Due to the success we've had with them, we further engaged them to manage our phone systems and website. If you work with CCP you will never have to worry about your IT systems again.”
Trent Martin Google review
“We have been using CCP since the early 2000s and have always had great service on our 20-plus PCs and server. We recently moved to a managed service and cannot rate the experience highly enough. Well done Lee and team.”
Kelvin Mansfield Flexi Google review
“We have been continually impressed with CCP over the several years we have used them. They are extremely efficient, excellent customer service and well priced. I would recommend Lee and his team.”
ProcessWorx HR consulting, Perth Google review

The qualifier

Let's see if we're a fit.

Seven questions, one moment of your time. We'd rather tell you now than three months in.

Step 1 of 7

How big is your team?

Counting everyone: staff, contractors, anyone with an account.

See if we're a fit