You said · Worried about the questionnaire
Industry · Construction and engineering
The insurance questionnaire is sharper than last year.
Your cyber insurance renewal has arrived with questions that go deeper than before. MFA scope, Essential Eight maturity, and incident response timelines are now standard. A defensible answer surfaces the gaps in your current setup. Overanswering risks a declined claim when the policy kicks in. This is common for construction firms managing multiple site networks and mobile workforces.
What this usually looks like
What this looks like in Australian construction and engineering.
Head contractors like Lendlease, Multiplex, and CPB demand Essential Eight ML1 self-attestation. Your own insurer now asks for the same evidence before issuing a certificate. If you use Procore or Aconex, the insurer wants to know how identity is managed across those platforms. The pressure is real and immediate.
Construction firms often have fragmented IT. Site connectivity varies. Mobile workforces mean devices are rarely in one place. Offboarding a site foreman might leave a laptop with access to Jobpac or BuildSoft unmonitored for months. This creates blind spots that insurers spot quickly during their risk assessment.
The mandatory ransomware reporting rule for turnover over $3M adds urgency. You need a documented incident response plan that works on a construction site, not just in an office. Without it, you cannot satisfy the insurer or the regulator. The gap between what you have and what is asked is where the risk lives.
Where we'd start
Where we start to fix the gaps.
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Step 01
Audit the current posture against the questionnaire
We map your current controls to the specific questions in your insurer's pack. We check MFA coverage for all cloud services and remote access. We verify that your EDR covers every endpoint, including site laptops. We review your backup strategy and confirm you can restore data within the timeframes the insurer requires.
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Step 02
Close the identity and access gaps
We enforce MFA on all administrative accounts and remote access points. We implement automated offboarding so licences are revoked the moment a staff member leaves. We ensure your HR system triggers these changes for tools like Autodesk Construction Cloud and Cheops. This reduces the attack surface and satisfies the insurer's identity requirements.
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Step 03
Document the incident response and patching
We write a clear incident response plan that fits your operational reality. We set up automated patching for critical systems and verify the logs. We test your backups with a full restore exercise. We provide you with the evidence you need to back every answer on the questionnaire. This builds trust with your insurer and protects your claims eligibility.
CCP's security floor
Every CCP client is covered by the Client Security Baseline.
The CSBO is our contractual security floor. MFA on everything that matters. Application control. Vulnerability management. Backups restored, not just scheduled. Account offboarding the same day someone leaves. Password management staff will adopt. Annual awareness training.
If you won't do the basics, we'd rather decline than take responsibility for an incident you chose to ignore.
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Multi-factor authentication
Phish-resistant MFA on everything that matters.
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Application control
Allowlisted applications. Nothing else runs.
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Vulnerability management
Known vulnerabilities remediated inside thirty days.
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Tested backups
Backups that have actually been restored, not just scheduled.
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Same-day offboarding
Account access cut the day someone leaves the business.
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Password management
A password manager your staff will actually use.
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Awareness training
Annual cybersecurity training. No one opts out.
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The full baseline
Eleven controls in total. Seven shown here. See what's included in Managed IT Complete.
Track record
Twenty years in. A hundred-plus clients. The numbers are load-bearing.
- Years in business
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- Loved clients
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- Aussie techs
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Our clients measure their tenure with us in years, not renewals. When they do have to leave (almost always because they've been acquired), they're sad about it. That's the metric that matters.
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The qualifier
Let's see if we're a fit.
Seven questions, one moment of your time. We'd rather tell you now than three months in.