You said · IT not keeping up with growth
Industry · Legal
Your IT setup was built for fifteen people, not sixty.
Most small to mid-sized law firms we meet did not plan their IT infrastructure. It grew when the team did. A laptop per new hire, a shared drive for files, a single Xero login, and a cloud storage account for the matter files. It holds together until a new investor asks for a security due diligence report or a client contract demands Essential Eight compliance. The answer to half the questions is usually 'we are not sure'.
What this usually looks like
What outgrowing your IT looks like in a law firm.
The revenue is there. The matters are bigger and more of them. Head office is hiring faster than your IT support can keep up with. Onboarding now takes days of manual account creation. Offboarding leaves licences active for months. The tools that worked at twenty staff are breaking at sixty. Client confidentiality is no longer just a policy. It is a daily operational risk.
Then a client asks for your privacy framework or a lender demands proof of data segregation. You are juggling LEAP, Affinity, or Smokeball with NetDocuments, and the identity layer between them is fraying. AML/CTF Tranche 2 is approaching in 2026. The pressure on trust accounts and PEXA MFA is intensifying. Conveyancing invoice redirection fraud is the top PI claim driver in WA. Your current setup does not stop it.
The work underneath is not glamorous. It is identity, endpoint, backup, and a documentation trail that will survive being looked at by a regulator or an insurer. Done properly once, it scales with the business. Done in a panic the week before a client deadline, it does not.
Where we'd start
What we would do in the first ninety days.
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Step 01
Secure the identity perimeter
MFA on everything that matters. Endpoints under central management and EDR. Identity lifecycle connected to HR so onboarding and offboarding are automatic. Backups that we have actually restored from, not just scheduled. The Client Security Baseline controls are non-negotiable for our clients, and they are the same controls your principals are about to ask about.
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Step 02
Protect trust accounts and data
We map the data flow for conveyancing invoices to stop redirection fraud. We enforce MFA on PEXA and trust account portals. We configure your LEAP or Affinity instance to restrict lateral movement. We ensure legal professional privilege is maintained in the cloud. This is not about fancy tools. It is about stopping the most common claims against PI insurers.
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Step 03
Build for the next year of growth
Most firms we meet are sized for the matters they were winning eighteen months ago. We look at the hiring plan, the expected project mix, and where the data is going to end up, and we build the platform once so the next hundred headcount does not need a second rebuild.
CCP's security floor
Every CCP client is covered by the Client Security Baseline.
The CSBO is our contractual security floor. MFA on everything that matters. Application control. Vulnerability management. Backups restored, not just scheduled. Account offboarding the same day someone leaves. Password management staff will adopt. Annual awareness training.
If you won't do the basics, we'd rather decline than take responsibility for an incident you chose to ignore.
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Multi-factor authentication
Phish-resistant MFA on everything that matters.
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Application control
Allowlisted applications. Nothing else runs.
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Vulnerability management
Known vulnerabilities remediated inside thirty days.
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Tested backups
Backups that have actually been restored, not just scheduled.
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Same-day offboarding
Account access cut the day someone leaves the business.
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Password management
A password manager your staff will actually use.
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Awareness training
Annual cybersecurity training. No one opts out.
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The full baseline
Eleven controls in total. Seven shown here. See what's included in Managed IT Complete.
Track record
Twenty years in. A hundred-plus clients. The numbers are load-bearing.
- Years in business
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- Loved clients
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- Aussie techs
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4.8 average · 46 reviews on Google
“The new investors are making us offshore IT. It sucks. You guys were perfect. I don't want to change.”
Our clients measure their tenure with us in years, not renewals. When they do have to leave (almost always because they've been acquired), they're sad about it. That's the metric that matters.
“Night and day working with CCP. They came in from day one, spent the time to ensure everything was set up and secure properly, and now everything just works. Due to the success we've had with them, we further engaged them to manage our phone systems and website. If you work with CCP you will never have to worry about your IT systems again.”
“We have been using CCP since the early 2000s and have always had great service on our 20-plus PCs and server. We recently moved to a managed service and cannot rate the experience highly enough. Well done Lee and team.”
“We have been continually impressed with CCP over the several years we have used them. They are extremely efficient, excellent customer service and well priced. I would recommend Lee and his team.”
The qualifier
Let's see if we're a fit.
Seven questions, one moment of your time. We'd rather tell you now than three months in.