You said · Growing faster than our IT
Industry · Mining services and technology
Growing faster than the IT you built yourselves.
Most mining services firms we meet didn't plan the IT. It grew when the team did. A laptop per new hire, a shared drive, a Dropbox for the drone data, a Xero login. It holds together until a prime contractor's security questionnaire lands and the answer to half the questions is 'we're not sure'.
What this usually looks like
What 'outgrowing' actually looks like in mining services.
The revenue is there. The contracts are bigger and more of them. Head office is hiring faster than your one IT-adjacent person can keep up with. Onboarding now takes a week of Slack messages. Offboarding leaves licences active for months. The survey laptops bounce between sites, home, and the office with no identity posture worth the name.
Then a principal contractor asks for Essential Eight ML1 self-attestation, MFA enforcement, documented incident response, patching SLAs, a named security contact, and a cyber insurance certificate. You can answer about a third of it honestly. The rest is 'we think so' or 'we're working on it'. That's the moment most firms call us.
The work underneath is not glamorous. It's identity, endpoint, backup, and a documentation trail that will survive being looked at. Done properly once, it scales with the business. Done in a panic the week before a prequal deadline, it does not.
Where we'd start
What we'd do in the first ninety days.
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Step 01
Get the baseline in place
MFA on everything that matters. Endpoints under central management and EDR. Identity lifecycle connected to HR so onboarding and offboarding aren't manual. Backups that we've actually restored from, not just scheduled. The Client Security Baseline controls are non-negotiable for our clients, and they're the same controls your principals are about to ask about.
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Step 02
Make the answers to the questionnaire defensible
We've filled in enough mining-services prequal packs to know which questions are load-bearing. We back every 'yes' with evidence. Gaps get a 'not yet' and a date. On audit, a dated plan holds up better than a yes the evidence can't support.
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Step 03
Build for the next year of growth, not the last
Most firms we meet are sized for the job they were winning 18 months ago. We look at the hiring plan, the expected project mix, and where the data is going to end up (geospatial libraries, operational telemetry, ERP), and we build the platform once so the next hundred headcount doesn't need a second rebuild.
CCP's security floor
Every CCP client is covered by the Client Security Baseline.
The CSBO is our contractual security floor. MFA on everything that matters. Application control. Vulnerability management. Backups restored, not just scheduled. Account offboarding the same day someone leaves. Password management staff will adopt. Annual awareness training.
If you won't do the basics, we'd rather decline than take responsibility for an incident you chose to ignore.
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Multi-factor authentication
Phish-resistant MFA on everything that matters.
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Application control
Allowlisted applications. Nothing else runs.
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Vulnerability management
Known vulnerabilities remediated inside thirty days.
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Tested backups
Backups that have actually been restored, not just scheduled.
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Same-day offboarding
Account access cut the day someone leaves the business.
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Password management
A password manager your staff will actually use.
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Awareness training
Annual cybersecurity training. No one opts out.
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The full baseline
Eleven controls in total. Seven shown here. See what's included in Managed IT Complete.
Track record
Twenty years in. A hundred-plus clients. The numbers are load-bearing.
- Years in business
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- Loved clients
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- Aussie techs
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4.8 average · 46 reviews on Google
“The new investors are making us offshore IT. It sucks. You guys were perfect. I don't want to change.”
Our clients measure their tenure with us in years, not renewals. When they do have to leave (almost always because they've been acquired), they're sad about it. That's the metric that matters.
“Night and day working with CCP. They came in from day one, spent the time to ensure everything was set up and secure properly, and now everything just works. Due to the success we've had with them, we further engaged them to manage our phone systems and website. If you work with CCP you will never have to worry about your IT systems again.”
“We have been using CCP since the early 2000s and have always had great service on our 20-plus PCs and server. We recently moved to a managed service and cannot rate the experience highly enough. Well done Lee and team.”
“We have been continually impressed with CCP over the several years we have used them. They are extremely efficient, excellent customer service and well priced. I would recommend Lee and his team.”
The qualifier
Let's see if we're a fit.
Seven questions, one moment of your time. We'd rather tell you now than three months in.